Service Department
WELCOME TO DEARBORN FORD’S SERVICE DEPARTMENT
WHY FORD SERVICE?
Choosing a Ford was a wise decision. So is choosing to have it maintained by Ford-Trained Technicians.

TRUSTED EXPERTISE
We know your Ford best. Our Technicians are trained on Ford and Lincoln vehicles and receive ongoing training to keep up with the latest Ford technology

COMMITMENT TO QUALITY
We utilize precise diagnostic equipment and use only Ford and Motorcraft® parts to keep your vehicle running the way it should.

FORD PARTS
Ford and Motorcraft® parts are original equipment to help maintain or restore your Ford or Lincoln vehicle's performance and reliability. Plus, all Parts are backed by Ford Motor Company and built with the engineering expertise of a manufacturer with over 100 years of experience.

CONSULTATIVE APPROACH
At every visit, your Ford will receive a thorough inspection using our Vehicle Report Card that shows you how it’s performing, what needs attention and what can wait.

MORE THAN MAINTENANCE
We also offer light- and heavy-repairs and collision services for Ford and Lincoln cars and light-trucks.
Whatever your needs, our Ford-Trained Technicians and Service Advisors have the right knowledge, technology and parts to help keep your vehicle operating at its best.

FORD PROTECTION PLAN* AND WARRANTIES
Ford and Motorcraft® replacement parts are covered against defects in material or Workmanship for 24 months or unlimited distance, whichever occurs first (for dealer installed parts). Select parts have longer time and/or distance coverage such as engines, transmissions, shocks and struts and batteries.

The Ford Protection Plan* offers no charge replacement on select parts as long as the original purchaser of the part owns the vehicle on which the part was installed. This is not a warranty but a protection plan that is offered to the purchaser of the Ford replacement part.
For more information on the Parts & Accessory Warranties and Ford Protection Plan see your local Ford Store for complete details, limitations and exclusions.

NOTE: Ford Protection Plan does not apply to commercial customers. Please contact your dealer for commercial conditions and details.
SCHEDULED MAINTENANCE
STAY ON SCHEDULE

Every Ford vehicle comes with a detailed maintenance schedule that has been carefully designed for your vehicle’s safety, performance, and optimal fuel efficiency.
Following your vehicle's recommended maintenance schedule helps ensure safety and performance. It also maintains your warranty and helps to maintain fuel efficiency.

Your Service Advisor will utilize tools, which are only available at your Ford Store, that contain the recommended maintenance schedule designed specifically for your vehicle and driving conditions. Request an Appointment.
THE WORKS~
There’s more to it than oil** and a filter
When you get The Works*, you get a team of experts working together for you. In addition to an oil** and filter change, you’ll get an inspection of up to 83 points performed by a Ford Trained Technician. Our technicians have a combined million hours in training nationwide, so they have the expertise to see things other garages might not. You’ll also get a comprehensive Vehicle Report Card that’s explained to you by a Ford-Trained Advisor in a one-on-one consultation.
THE DIESEL WORKS^ – WORKS SO YOU CAN
BECAUSE YOU WORK BETTER WHEN YOUR FORD WORKS BETTER
With The Diesel Works^, Ford-Trained Technicians will perform an up to 87-point inspection, so you have the peace of mind that your Ford is well looked after. It’s also an oil and filter change, and you also get a Comprehensive Vehicle Report Card, so your Ford gets the care it deserves.
*Ford Protection Plan (“FPP”) is only available for purchasers of Ford or Motorcraft® replacement parts for non-commercial cars and light trucks. FPP provides coverage (part only, labour and towing excluded) beyond the expiry of the standard Parts & Accessory Warranty. If a FPP-eligible Ford or Motorcraft® part fails due to a defect in material or workmanship, wear out or rust through, it will be replaced at no charge as long as the original purchaser of the part owns the vehicle on which the part was installed. Coverage varies between over-the-counter and dealer-installed parts. See your local Ford Store for complete coverage details and limitations.

~ Applies to single rear wheel vehicles only. Diesel models not eligible.
**Up to 5 litres of oil. Disposal fees may be extra. Does not apply to diesel engines.
^Offer applies to single rear wheel vehicles. Taxes and disposal fees extra. Diesel Exhaust Fluid (DEF) excluded. Dual rear wheel models qualify at additional cost. Up to 16 litres of oil.